Case Study 1
Corporation had following issues with their current solution:
- Solution vendor support is lacking
- Long wait between solution enhancements
- Remote geographies could not be monitored or managed
- Some Server platforms had no supporting agent software
- Server platforms were pre-Builds and pre-Configs made agent deployment problematic
- Some Server platform release levels were not supported
- Some Enterprise Messaging release levels were not supported
- Timeline for Upgrade of Solution was 3 man months effort
Result after implementing Infrared360™ Management Portal:
"We can now manage and monitor Queue Managers in areas, locations, and practices, that we never had access to before ... on any platform!"
Corporation Advantages with Infrared360™ Solution:
- Infrared360™ installs in less than 30 minutes
- Upgrades are typically accomplished in less than 60 minutes
- This does not include further time and resource savings
- Infrared360™ requires NO Agent/Adapter Software running on target servers
- Infrared360™ requires NO Client or Desktop Software on specific workstations
- OS platforms now supported since there is no software needed on those platforms
- OS platform pre-build and pre-config not altered since no software is needed there
- Platform version and release level is unimportant
- All WebSphere MQ versions are supported
- Important enhancement requests and new features delivered in following release
- All previous Infrared360™ configuration saved and restored to new version
- Support for product is quick, with knowledgeable staff
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